Employees from three different departments are recognized this quarter for their wonderful service to Springwell residents. They were nominated by residents and/or supervisors. This quarter’s award goes to Ray McFadden, hospitality services; Keyana Rainey, CNA; and Donald Actie, transportation and front desk.
Ray McFadden, a member of the culinary team, has worked at Springwell for over five years. He is a dedicated employee who never calls out and is willing to assist by covering additional shifts, if needed. Ray knows every resident as well as their family members by name. He goes the extra distance to make sure that residents needs are not only met, but surpassed. Ray is always in a good mood and any task assigned to Ray will be achieved in a professional and timely manner. Great example Ray!
Keyana Reyes, CNA, works on avariety of shifts and in multiple areas throughout the community. She stays on top of what is going on within the unit so she can assist as needed. She provides quality care to the seniors and finds a way to accommodates the needs of residents in the Garden Pavilion Community. Thanks Keyana!
We are very fortunate to have Donald Actie, transportation and front desk, on our team. Donald stepped in to take over extended driving responsibilities when our daily driver was out. Donald really knows how to provide excellent customer service in all aspects of his job whether it is escorting residents on a trip, fielding questions at the front desk or helping out at family events. He maintains a positive attitude and professional demeanor, even in difficult situations. Donald relates well to the residents and they enjoy having him around. Donald is a valued member of the Springwell Team!