ALERT

Springwell Senior Living is working to keep residents, visitors and staff safe from coronavirus.

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Phil Golden

Updated August 12, 2020

A short update on testing and our Covid Care Wing

Covid-19 / Testing

  • We've received results from the 2nd week of required resident & staff testing at the Main/Overlook Building which occurred last Wednesday & Thursday.
    • All residents and staff tested NEGATIVE for Covid-19.
  • This week, mandatory testing continues at the Main/Overlook Building
    • Residents are invited to come to the Chapel on Wednesday afternoon; those unable to will have "room service" testing on Thursday.
    • Among the residential programs we have at Springwell, State-required testing only applies to Assisted Living & Memory Care.
      • We are planning to test residents & staff at The Homestead Building later this month.
  • There are still 3 staff members (no change from Friday the 7th) from the Main/Overlook Building currently in-home quarantine. 2 tested positive before last week and 1 is isolating as a precaution due to a family member's exposure. None are reporting symptoms as of today.

Covid Care Wing

  • There are still 2 residents (no change from Friday the 7th) living in the Covid Care Wing temporarily who transferred from the Gardens Pavilion (Memory Care) early last week. Neither is experiencing Covid-19 symptoms at this time. Assuming that continues, both would be eligible to return to their regular residence later this week.

 

 

Updated July 28, 2020

There is good news regarding the two positive cases in Housekeeping reported last Monday. Both staff members are quarantining comfortably without symptoms. The three other Housekeeping staff members tested due to their exposure were negative.

  • As a result of the two positive staff cases last weekend,  MDH requires that all residents of the Main/Overlook building be tested weekly until there are no positive results among residents and staff for at least 14 days. Resident testing will occur this week. Staff testing will occur today, Tuesday 7.28.20
  • We have entered into discussions with a few private labs for future testing of Homestead residents.

Implications for Springwell “Reopening”

  • I refer you back to the 7.3.20 Update for a fuller description of the 3 phases of Senior Living’s reopening in MD and how they differ from phases of the State & City reopening
  • Springwell was in Phase II prior to last weekend’s positive test results; with them our community reverts to pre-Phase I, until we sustain 14 days without a positive test result.
    • Assuming no additional positive test results in the meantime, Springwell would commence Phase I on August 3rd at the earliest.
    • At that time, the following could resume (all of which were curtailed this week)
      • Outdoor visitation
      • Reopening of the Beauty/Barber Shop
      • Modified group dining (in Assisted Living & Memory Care)
      • Small group activities (in Assisted Living & Memory Care)
  • With a statewide positivity rate on Covid-19 testing of 4.7% as of today, there is a fairly strong likelihood of some positive cases being revealed in the next round of testing.  Springwell is preparing to re-establish its Covid Care Wing for residents if necessary. Please refer to the update from 4.12.20 if you have any questions about its operation.

 

 Updated July 21, 2020

 After close to six weeks with no new cases, we have two new positive cases reported among our housekeeping staff. Those two staff members, as well as three others from the housekeeping team awaiting test results, are in quarantine at home.

While the two positively tested staff members work primarily in the Main/Overlook Building, the duties of one requires time spent in the Homestead Building as well. Given the Governor's Directive on June 26th, we now revert to pre-phase I; this has the following implications for Springwell:

  • All outdoor visits (including those for Memory Care residents on hospice) are cancelled for a minimum of two weeks
    • The only exceptions in the meantime are for families of residents determined by our Hospice partner-in-care to be in the final month of their lives
    • FaceTime visits for residents in Assisted Living & Memory Care will continue
  • All Assisted Living & Memory Care residents will be tested weekly until there are no positive results among residents and staff for at least 14 days from the most recent positive result
    • The most recent positive result is currently July 19th
    • We are speaking with multiple laboratories about setting up a round of testing for Independent Living residents at the Homestead Building as well.
  • Small group activities in the Main/Overlook Building (Assisted Living & Memory Care) will be paused for 2 weeks. 
  • Nursing Staff continues to follow PPE standards provided by the health department, requiring masks to be worn at all times plus gloves & gowns to be worn during direct care
  • We are preparing to staff the Covid Care Wing (which last operated on May 22nd) again in the event of a positive test result for any residents

As always, if you have any questions please don't hesitate to contact us at families@springwellseniorliving.com.

 

Updated July 3, 2020

We are pleased to report there have been no new cases within the Springwell community since our last update.

Media reports on last Friday afternoon's announcement from the Governor's office focused on the gradual lifting of visitor restrictions. But, there was much more packed into the 12 pages of prose we received. In fact, providers are still unpacking it & seeking clarifications from MDH. Here are the most noteworthy implications for Springwell community members:

  • Mandatory Covid-19 Testing – starting soon, mandatory weekly testing of all staff members will begin. Our Springwell nurses will be working closely with the State of Maryland and our partners at LifeBridge Health to make this happen. Other implications of the testing include:
    • If a positive case is identified by testing, then:
      • Weekly resident testing will commence until there are 2 consecutive weeks with no positive tests
      • Outdoor visitation will be curtailed until there are 2 consecutive weeks with no positive tests
  • 3 Phases of Senior Living "Reopening" (different than City or State phases)
    • Certain restrictions can be relaxed as various milestones are achieved at Springwell and in the Baltimore community at large; these will occur in 3 phases
    • Other restrictions will not be relaxed during the reopening process. These include screening all persons who enter either building, wearing appropriate masks & maintaining physical distancing of 6 feet or more. Communities must also maintain an adequate supplies of PPE and continue to screen all residents (in Assisted Living & Memory Care) for symptoms on a daily basis
    • MDH may direct Springwell to a more restrictive set of conditions at any point
    • Springwell is currently in Phase I of its "reopening"; it officially commenced for us on June 23rd – 14 days after our last positive Covid test result. Outdoor visits, modified group dining and group activities are the most notable aspects of Phase I.
      • Phase 2 – assuming no new positive test results occur before then – would commence as soon as July 7th
        • In Phase 2, group outings may begin for no more than 10 persons at a time; there are no other material changes for Springwell
        • At this point we have not scheduled any group outings
      • Phase 3 – assuming no new positive test results occur before then – would commence no sooner than July 21st
        • In Phase 3, Springwell is permitted to begin scheduling indoor visitation during select hours in the resident's apartment or other designated location
        • The number of residents allowed to participate in group activities increases to more than 10 so long as 6' social distancing can be maintained
        • Non-essential healthcare personnel (i.e. volunteers & entertainers) would be allowed so long as they maintained all other precautions
  • In the event of a positive case of Covid-19 being identified, Springwell reverts to the beginning of the process (pre-Phase I)

Modified Group Dining


In early May, Springwell initiated modified group dining in our Memory Care program as we noticed some struggles with residents eating in their rooms. Last Wednesday, Springwell selected 25 Assisted Living residents to initiate a voluntary, small group experience in our 1st Floor Sherwood Dining Room for those who nursing staff felt would benefit most (both nutritionally & socially) from a more traditional dining setting.

  • The results with both programs have been very positive thus far
  • Independent Living residents at the Homestead building will have the opportunity to participate in their dining room starting next Wednesday, July 8th
  • We're hopeful that this can begin to restore more of the dining and social experiences that Homestead residents enjoy, while still maintaining infection control precautions under the circumstances.
    • Other common threads in each of these programs are 6-foot physical distancing, masked/gloved servers and other precautions. Residents not participating are still receiving complimentary room service.

We wish all of you a healthy, happy 4th of July weekend.

 


Updated June 24, 2020

We are pleased to report there have been no new positive tests for residents or staff since our last update; the one staff person who tested positive on 6/11 (last worked 6/5) has remained in quarantine for the required 14 days and will be cleared before returning to work.

Springwell is also happy to announce that we have begun hosting voluntary outside visits for all residents. Our program has been approved by the Maryland Department of Health, subject to certain conditions, including the building being Covid-19 free among residents and staff at the time of the visits.

  • A document was sent separately to residents and families with details regarding outdoor visits. A signature is required by visitors and residents before the first visit
  • It also details how to schedule your visit, which is by appointment only
  • Please let us know at families@springwellseniorliving.com if you have any questions about this process

 

 

Updated June 15, 2020

A 3-Month Thank You

As the Executive Director of a senior living community, the past few months – as you might expect – have been remarkably intense. There have been sleepless nights thinking about the safety of our residents, staff and families as COVID-19 has impacted so much about the way we operate at Springwell. We truly miss gathering for large group activities, seeing families daily and hosting celebrations. We know this has been a worrisome time for all of us (residents, families & staff) as we navigate our way together through a global health crisis.

One thing that has not changed is the spirit of the Springwell community. I first want to acknowledge and thank our independent living, assisted living and memory care residents and their families for their patience and understanding. It is not easy to be separated from loved ones, particularly at a time of heightened concern for their health and well-being. Your encouragement of our efforts and respect for the policies we've needed to implement have been greatly appreciated.

Prior to March 2020, we were already aware that we have the best staff in town. The care and compassion they show to our residents and their families is unmatched. But even in the face of the greatest health challenge of our lifetimes, they've continued to give their all each day and selflessly assist our residents, who are like family to them. Our managers have taken a "roll up their sleeves", total team approach to the myriad new tasks we've faced, while upholding their regular duties. And a special thank you goes out to the families of our staff as well, who have supported their loved ones as they performed essential work during this time of so much unknown.

While minimizing the risk of infection has taken on heightened importance over the past few months, we have remained cognizant of the vital role that mental health plays in the physical health of our seniors. That is why - from the beginning - we've been facilitating communication with families and checking in on everyone regularly for some degree of safe social interaction. We've also been slowly reintroducing – under accepted public health guidelines for senior living communities – some small group activities including exercise, memory care group dining and other services like our salon, to try to minimize the potential negative effects of isolation. Of course, we still have all preventative measures in place including a strict mask policy, PPE for staff, daily temperature screening, increased sanitation and visitor restrictions.

We are hopeful, and have been advocating for, approval from health officials to initiate modified group dining beyond just memory care and arrange for some kind of outdoor family visits before the end of the month. These issues require careful consideration by officials – with precautions tailored to Springwell, given the layout of our buildings/campus and the current situation re: Covid-19. We're not there yet, but you will hear from me as soon as we know more. In the meantime, my sincerest gratitude to the entire Springwell community for working together through the first few months of this unprecedented time.

Late last week, Springwell received word of its first positive staff Covid-19 case in four weeks. This was a PRN LPN (Charge Nurse) who worked last Friday, June 5th from 3-11pm in the Overlook building. The staff member's normal schedule is 1 day per week + 1 every other week. The staff member was asymptomatic until Tuesday June 9th. Our Director of Nursing used cameras to trace every contact that staff member had on the June 5th shift; all were while wearing PPE (including a mask). The contacts with 5 staff and 5 residents were brief (less than 5 minutes). The Charge Nurse is now in quarantine and we are continuing to monitor symptoms of all residents & staff.

  • This case increased the cumulative number of staff who have tested positive since mid-April to 8.
    • 5 of them have returned to work after 14+ days of quarantine, 1 is no longer employed at Springwell and 1 staff member remains hospitalized.
  • There has been no change in the number of residents (4) who have tested positive since our last update. All were in the Assisted Living program.
    • Two have been reintegrated after a 14+ day quarantine on our Covid Care Wing; 1 is in a nursing home for rehab and as previously reported, 1 passed away in early May.

 

 

Updated May 28, 2020

Thanks to the entire Springwell community - residents, staff and families - for your ongoing support. Some positive news: there have been no new cases of Covid-19 at Springwell since our last update.

  • Of the three current residents who'd previously tested positive, one returned to the hospital this week.
    • We're happy to report that the other two returned to their residences after a two-week stay on the Covid Care Wing and satisfying CDC guidelines for reintegration.
  • Of the seven staff members who'd previously tested positive, we're happy to report that five have returned to work following their quarantine and satisfying CDC guidelines for reintegration.
    • One staff person remains hospitalized; one is still in quarantine.
  • We are looking into the feasibility of repeating the Surveillance Testing in the future.


Update to Package Precautions:

Our Front Desk team has done a tremendous job since we implemented the Package Delivery Precautions on March 31st in both buildings. At the time, a 24-hour package hold process was in line with the CDC's best practices for seniors communities. Based on more data from scientific studies, the CDC modified its stance and recommended that package handlers focus more on sanitizing or washing their hands after handling such packages. Therefore, Springwell has discontinued its 24-hour package hold process. We are advising both staff and residents that for everyone's protection, they continue to be diligent about hand washing, masking and social distancing in receiving and delivering packages.

Some notes on Services and Activities:

Our on-campus Beauty/Barber Shop (located in the Terrace Level of the Main Building) is slated for reopening on June 1st

  • Once reopened and until further notice, only 1 resident will be permitted in the salon at a time.
  • The stylist will be screened daily at the Front Entrance like all staff before beginning work; they will wear a mask while working with residents. Residents will also be required to wear a mask.
  • Work stations, scissors, rollers, etc will be disinfected after each customer.
  • As always, service is by appointment only.

Our Activities team has played a leading role in providing a friendly presence and combating loneliness throughout this pandemic. They will keep up with their visits, the family FaceTime calls and any assistance needed with the election or census process. In addition, they are restarting some popular small group (10 people or less) activities while maintaining physical distancing and other precautions:

  • Exercise class is being offered for Independent & Assisted Living, 5 days per week.
  • A group outdoor walk is offered every weekday morning in Assisted Living & afternoons in Independent Living.
  • A movie matinee is being offered in the Homestead Town Hall on Tuesday through Thursday.
  • Bingo – with markers (not chips) and disposable boards will roll out the week of June 1st in Independent & Assisted Living.


As always, if you have any questions, please emailfamilies@springwellseniorliving.com, and check back here for updates.

 

 

Updated May 12, 2020

Our proactive "surveillance" or "prevalence" testing of the Springwell campus is now complete. In total, more than 400 tests were administered.

All 120 residents in the Main/Overlook Building have been tested. This includes our Assisted Living and Memory Care programs. All results have been received and all families have been notified of the results.

  • 116 results have been negative; 4 resident tests were positive.
  • All residents with positive test results were from the Assisted Living program – three in the Main Building and one in the Overlook building.
  • Three of these four residents have been transferred to the Covid Care Wing (see below);
    • One was treated at a local hospital for 11 days and sadly passed away on May 6th.
  • There were no positive tests among residents (or staff) in the Memory Care program.
  • 215 of 252 Staff Members have been tested; the remainder – most of whom work PRN or on the overnight shift - have been advised to contact LifeBridge Health for drive-thru testing
  • In total, there have been six positive cases among staff members – all were in the nursing department (five Assistants & one Charge Nurse LPN).
    • Four are in home quarantine and doing well, one is in the hospital & one is fully recovered.

76 of 86 residents of the Homestead (Independent Living) Building were tested on-site between May 1st and May 6th. 1 resident was on a medical leave and 9 others refused to be tested. All 76 test results have been returned and all were negative.

Covid Care Wing

We have established a temporary Covid Care Wing on the Terrace Level. It has a separate entry in a nice, but remote part of the building, with five two-room suites. It will serve Springwell as an isolation wing for any Covid-positive cases among its residents.

  • Any resident who tested positive in the future and didn't require hospitalization would be immediately transferred to this wing.
  • As with other precautions, this measure is to provide quality resident care while reducing potential exposure to others in our community.
  • Staffing is in addition to our usual staffing model for Assisted Living and Memory Care residents.
    • Caregivers wear full PPE at all times on the wing.
    • Covid Care staff do not work elsewhere in the community. They don't leave this wing during a shift.

As always, if you have any questions, please email families@springwellseniorliving.com, and check back here for updates.

 

 

Updated May 4, 2020

Last week, with resources made available thanks to both Governor Hogan and LifeBridge Health, we were among the first (non-nursing home) senior living communities to initiate proactive "surveillance" or "prevalence" testing, as a means of identifying the COVID-19 virus. Previously, under the "upon symptoms only" nationwide protocol, tests had been made available to 20 symptomatic people in our community, including residents and staff. While helpful in terms of preventing fighting the onset of more infections, it is certain that in acting to test nearly 400 people, we would identify additional cases.

  • 119 of 120 residents in the Main/Overlook Building have been tested.
  • Testing was commenced on Friday at the Homestead (Independent Living) Building. 66 of 86 residents were tested there.
  • 70% of our staff have been tested.
  • Additional testing will continue this week.

We have received three positive results for members of our staff since Friday, in addition to the two positive cases we knew about prior to surveillance testing. There have now been a total of five cases among staff members. There have been three positive results among residents identified since Friday, in addition to the one positive case we knew about prior to on-site testing. There are now four cases among all residents. Those positive resident cases have all been in Assisted Living; there have not been any in the Memory Care program or Homestead building.

Five of the COVID-19-positive cases are asymptomatic, 3 are hospitalized and one staff member is recovered. We keep all of these individuals in our thoughts and prayers daily. In the meantime, we continue to exercise precautions put in place for the safety of the community – including universal masking in residences and common areas. We will communicate regularly with the Baltimore City Health Department and request additional resources if necessary. Please continue to check back here for additional updates.

 

Updated April 27, 2020

Our community had its first positive test for COVID-19 on April 21st, with a staff member who hadn’t worked at Springwell since April 5th. This is the test on which we were awaiting results at the time of our last update (4/17). Thankfully, no residents or other staff with whom the staff member worked that weekend — now 22 days ago — have experienced any symptoms. 

In the interest of transparency, please see other pertinent details below:

  • The staff member worked with Assisted Living residents on 4/5 in a portion of the Overlook building. They did not enter the Homestead building at any time that weekend and have not been in any building on campus since then, 22 days ago.
  • Our nursing team is continuing to monitor symptoms daily for all Assisted Living and Memory Care residents.
  • Residents, family members and staff as well as the Baltimore City Health Department were notified on 4/21.
  •  

The staff member will be monitored according to clinical guidelines before they are permitted to return to work. All mask, delivery and visitor precautions remain in place. As always, if you have any questions, please email families@springwellseniorliving.com, and check back here for updates.


Last updated April 17, 2020

During this pandemic, nothing has been more important to Springwell than the safety and health of our residents and staff. We have been testing residents and staff whenever indicated by current protocols, and we still have no positive tests at Springwell. We are very thankful for that and empathize with any community or individual who has been impacted by the virus. We have received nine negative tests on residents and five on staff. We are awaiting results on one staff person’s test, who is now on self-quarantine.

We’re also reminding Independent Living residents (who are not monitored routinely by our Nursing team) how critical it is for them to notify the front desk immediately of any testing, symptoms or possible exposures.

Mask Precaution Update:

  • As of last week, we began requiring staff members to wear masks at all times in residences or in common areas.
  • This week we distributed a cloth mask to each resident in Independent and Assisted Living, with instructions and recommendations to use it in common areas or during staff visits to their residence

Package Delivery Precautions Update:
Our package delivery precautions continue. Please limit deliveries to only items that are truly essential, lowering risk for our residents and staff. Remember, Springwell offers resident stores that stock many household essentials, toiletries, snacks and even greeting cards. Our Dining Services Team can provide many food items. To answer some of your related questions:

What if I go to the grocery store myself? 

  • Please consider whether the items you want to buy (or that members are delivering) truly essential.
  • Please consider whether the items you want to buy (or that members are delivering) truly essential.
  • Note that we will not quarantine perishable items for 24 hours. Residents should immediately pick up delivered perishables at the Front Desk. If a resident is bed-bound or under quarantine, the Front Desk will deliver the perishables to their door. Residents should disinfect items upon receipt.
  • Rather than risking exposure at grocery stores, consider using delivery services like Peapod or Amazon Prime for essentials. Local grocery stores such as Eddie's of Roland Park will take delivery orders over the phone. Payments should be made directly to these services.

What if I go to the pharmacy myself?

 

  • Many pharmacies, including LifeBridge Rx, Remedi and others offer free delivery to Springwell. Call and ask yours about that service or consider changing to one that does. 
  • Pharmaceuticals are not quarantined for 24 hours.

What about meal delivery from restaurants?

 

  • As with any personal outing, Springwell strongly discourages meal delivery at this time. See if what you are seeking can be provided by Dining Services. Is it truly essential? Remember, these policies will end at some point and then we can all savor our favorite sushi, pizza, etc.
  • We have had several requests, but Springwell staff is not available for personal shopping at this time.   

We are still coordinating family calls for our Assisted Living and Memory Care residents. This service has gotten a lot of positive feedback and it continues on a regular basis thanks to our Activities Team. Want to arrange a call? Please reach out to Heather at heather@springwellseniorliving.com. Please do not call the nursing offices to arrange these phone calls.

As always, if you have any questions, please email families@springwellseniorliving.com, and check back here for updates.


Last updated April 1, 2020

The health and safety of our residents is our top priority at Springwell. No additional residents or staff members have been tested for COVID-19 since our last update, and no residents or staff have tested positive for the virus. In fact, this week we received negative test results for one resident.

Based on recent guidelines, we have taken some additional precautions to continue to protect our residents and employees.

Package Deliveries (For example, items from UPS, FedEx, USPS, Amazon and anything dropped off by families.)

We have implemented a 24-hour package hold process for these items in both the main and Homestead buildings.

When a package arrives: 

  • It is logged into a tracking form and placed on a designated table in the lobby.
  • After the 24 hours have passed, the package can be delivered by front desk staff to the resident, or the resident can pick it up.
  • The resident must sign for receipt upon pick up or delivery.
  • Both staff and residents are strongly encouraged to WASH THEIR HANDS after handling any packages.
  • The tables will be disinfected regularly.

Please do not order or deliver refrigerated/perishable items that will not survive the 24-hour hold process. Many such items (including ice cream, etc.) can be provided by our Dining Services team.

 

One exception to the 24-hour hold policy: Medication Deliveries to The Homestead Building

  • Upon receiving a medication package from a Homestead resident’s pharmacy, the Front Desk will notify the resident and ask that they pick it up as soon as possible.
  • When a resident comes for pick up, the Front Desk will sanitize their hands, open the package and get medications out of the bag.
  • They will then hand the medications to the resident, who must sign for their receipt.
  • Both staff and residents are strongly encouraged to WASH THEIR HANDS after handling any packages.
  •  

There are NO changes to medication delivery or administration at the Main/Overlook building for our residents in the Assisted Living or Memory Care programs.

Staff Use of Masks

Residents may notice more staff members wearing cloth masks this week. This is to reduce the potential chance of infection from asymptomatic carriers and to prevent staff from touching their faces, which can also be a source of transmission.

  • Some staff members working in close contact with residents will also be issued an N95 mask this week.
  • Given the global shortage of masks, masks will be issued to individuals and re-used after washing (cloth) or storing overnight in paper bags (N95s) to help extend their lives.
  •  
  • Staff working with a symptomatic resident on quarantine while awaiting a test result will still wear full PPE and dispose of it accordingly immediately thereafter.

We’re continually monitoring the situation with COVID-19. Please check back for updates.

Questions? Please reach us 24 hours a day, seven days a week at families@springwellseniorliving.com.


Last updated March 18, 2020

Nothing is more important to Springwell Senior Living than the health and safety of our residents. We’re monitoring the spread of the novel coronavirus, or COVID-19, and adjusting our practices according to recommendations from the governor of Maryland and the U.S. Centers for Disease Control and Prevention.

Please note: All staff members and essential visitors must have their temperature taken daily before entering our facilities.

No visitors are allowed at Springwell Senior Living unless expressly approved by leadership.

Leadership will consider essential visitors on a case-by-case basis—that is, private duty agency personnel, physicians, hospice personnel, maintenance workers, food suppliers, family in the event of end-of-life situations. Leadership will only allow essential visitors who have not left the U.S. within the past 14 days and show no symptoms of illness.

We understand this a stressful time for family members of our residents. If you are a family member and have non-urgent questions, please reach us 24 hours a day, seven days a week, at families@springwellseniorliving.com. We will respond as quickly as possible.

To keep our residents and staff safe and healthy, we’ve made important changes to our operations.

  • All group activities have been canceled.
    • The activities team will provide materials for individuals to enjoy in their residences, as well as for one-on-one visits in Memory Care.
    • Residents may still use common areas while observing social distancing by remaining six feet or more away from others.
    • The gyms are closed except for one-on-one rehab therapy.
  • Dining rooms are closed.
    • Special menus are available for deliveries to residences (three times daily in main building; two times daily in Homestead).
    • A la carte lunches in Homestead are available for delivery to residences.

Springwell has implemented additional prevention measures, including:

  • Disinfecting common areas three times a day.
  • Reminding residents and staff about proper hand washing and coughing or sneezing into the elbow instead of hands.
  • Adding more alcohol-based hand sanitizers.
  • At each entrance, posting signs regarding no visitor policy and staff screening.
  • Monitoring Assisted Living and Memory Care residents for signs of respiratory sickness or fever and asking them to stay in their residence, with complimentary meal delivery to quarantined residents.
  • Canceling trips to high density public places such as restaurants, museums and grocery stores.
  • Canceling volunteer visits by middle or high school students.
  • Canceling Pets on Wheels visits, as well as visits from family members with pets.
  • Staying informed with updates from the director of emergency management at our trusted partner organization, LifeBridge Health, as well as recommendations from industry organizations.

Like any responsible health care organization, we’re preparing for the event of a COVID-19 outbreak. Our planning includes:

  • Stocking up on supplies for residents and staff to facilitate longer quarantine time (14 days for COVID-19, rather than seven days for flu or two for gastrointestinal infections).
    • Supplies include contact precaution items such as gowns, gloves, eyewear and masks.
    • Stockpile includes disposable meal delivery supplies.
  • Confirming with our institutional pharmacy that it does not expect an interruption to the supply of medications—the pharmacy keeps three to six months of stock and constantly checks supply to prevent any service interruption.

We’re continually monitoring the situation with COVID-19. Please check back for updates.

Questions? Please reach us 24 hours a day, seven days a week at families@springwellseniorliving.com.

Last updated March 18, 2020

Nothing is more important to Springwell Senior Living than the health and safety of our residents. We’re monitoring the spread of the novel coronavirus, or COVID-19, and adjusting our practices according to recommendations from the governor of Maryland and the U.S. Centers for Disease Control and Prevention.

Please note: All staff members and essential visitors must have their temperature taken daily before entering our facilities.

No visitors are allowed at Springwell Senior Living unless expressly approved by leadership.

Leadership will consider essential visitors on a case-by-case basis—that is, private duty agency personnel, physicians, hospice personnel, maintenance workers, food suppliers, family in the event of end-of-life situations. Leadership will only allow essential visitors who have not left the U.S. within the past 14 days and show no symptoms of illness.

We understand this a stressful time for family members of our residents. If you are a family member and have non-urgent questions, please reach us 24 hours a day, seven days a week, at families@springwellseniorliving.com. We will respond as quickly as possible.

To keep our residents and staff safe and healthy, we’ve made important changes to our operations.

  • All group activities have been canceled.
    • The activities team will provide materials for individuals to enjoy in their residences, as well as for one-on-one visits in Memory Care.
    • Residents may still use common areas while observing social distancing by remaining six feet or more away from others.
    • The gyms are closed except for one-on-one rehab therapy.
  • Dining rooms are closed.
    • Special menus are available for deliveries to residences (three times daily in main building; two times daily in Homestead).
    • A la carte lunches in Homestead are available for delivery to residences.

Springwell has implemented additional prevention measures, including:

  • Disinfecting common areas three times a day.
  • Reminding residents and staff about proper hand washing and coughing or sneezing into the elbow instead of hands.
  • Adding more alcohol-based hand sanitizers.
  • At each entrance, posting signs regarding no visitor policy and staff screening.
  • Monitoring Assisted Living and Memory Care residents for signs of respiratory sickness or fever and asking them to stay in their residence, with complimentary meal delivery to quarantined residents.
  • Canceling trips to high density public places such as restaurants, museums and grocery stores.
  • Canceling volunteer visits by middle or high school students.
  • Canceling Pets on Wheels visits, as well as visits from family members with pets.
  • Staying informed with updates from the director of emergency management at our trusted partner organization, LifeBridge Health, as well as recommendations from industry organizations.

Like any responsible health care organization, we’re preparing for the event of a COVID-19 outbreak. Our planning includes:

  • Stocking up on supplies for residents and staff to facilitate longer quarantine time (14 days for COVID-19, rather than seven days for flu or two for gastrointestinal infections).
    • Supplies include contact precaution items such as gowns, gloves, eyewear and masks.
    • Stockpile includes disposable meal delivery supplies.
  • Confirming with our institutional pharmacy that it does not expect an interruption to the supply of medications—the pharmacy keeps three to six months of stock and constantly checks supply to prevent any service interruption.

We’re continually monitoring the situation with COVID-19. Please check back for updates.

Questions? Please reach us 24 hours a day, seven days a week at families@springwellseniorliving.com.


Last updated March 13, 2020

Nothing is more important to Springwell Senior Living than the health and safety of our residents. We’re monitoring the spread of the novel coronavirus, or COVID-19, and adjusting our practices to prevent infection.

Please note: All visitors to Springwell now must answer a series of questions about virus symptoms and foreign travel, administered by our front desk staff. Residents, staff and visitors must stay home if they’re sick or within 14 days of foreign travel to a country with Alert - Level 2 or higher precautions, according to the U.S. Centers for Disease Control and Prevention (CDC).

Our additional prevention measures include:

  • Disinfecting common areas three times a day.
  • Reminding residents and staff about proper hand washing and coughing or sneezing into the elbow instead of hands.
  • Adding more alcohol-based sanitizers.
  • At each entrance, posting signs that detail visitor precautions.
  • Monitoring Assisted Living and Memory Care residents for signs of respiratory sickness or fever and asking them to stay in their residence, with complimentary meal delivery to quarantined residents.
  • Canceling trips to high density public places such as restaurants, museums and grocery stores.
  • Canceling volunteer visits by middle or high school students.
  • Canceling Pets on Wheels visits, as well as visits from family members with pets.
  • Staying informed with updates from the director of emergency management at our trusted partner organization, LifeBridge Health, as well as recommendations from industry organizations.

Like any responsible health care organization, we’re preparing for the event of a COVID-19 outbreak. Our planning includes:

  • Stocking up on supplies for residents and staff to facilitate longer quarantine time (14 days for COVID-19, rather than seven days for flu or two for gastrointestinal infections).
    • Supplies include contact precaution items such as gowns, gloves, eyewear and masks.
    • Stockpile includes disposable meal delivery supplies.
  • Confirming with our institutional pharmacy that it does not expect an interruption to the supply of medications—the pharmacy keeps three to six months of stock and constantly checks supply to prevent any service interruption.
  • We’re continually monitoring the situation with COVID-19. Please check back for updates.

    Questions? Please contact Director Phil Golden, 410-664-4006, or phil@springwellseniorliving.com.